Help

At Gamer Decor, we are committed to providing you with an incredible experience from the moment you visit our site to the moment your order arrives. We believe that top-tier customer support is just as important as the quality of our products. While we try our best to ensure every item is perfect and every order is on time, we're also just a team of dedicated humans who are here to help if a problem ever arises. Your trust is our most valuable asset, and we know that building and maintaining it requires transparency, consistency, and a human touch.

A recent study found that 90% of consumers' purchasing decisions are directly influenced by their experience with a brand's customer service. This is why our team is trained to not just resolve issues, but to create positive interactions that make you feel valued and heard. We understand that your time is precious, so we've worked to make our support process as efficient as possible. By having all inquiries submitted through a single channel—our contact page—we can gather all the necessary information upfront, including your specific inquiry topic, to route your request to the right team member. This allows us to deliver a fast, personalized, and proactive solution.

Whether you have a question about a specific product's features, need an update on your order's status, or just want to share your feedback, our customer support team is ready to assist you. We are always happy to address any concerns and work with you to find a solution. Your satisfaction is our top priority, and we believe a friendly, human-centric approach is the best way to earn your trust and build a lasting relationship.

Please use our contact page to get in touch:

Visit our Contact Page

Shipping Information

To provide you with the widest variety of unique gaming products and the most efficient delivery, we strategically ship our products from both the **United States** and **China**. This is a common practice in modern e-commerce and allows us to offer a more extensive and unique product catalog at a competitive price. The origin of your shipment depends on the specific item you order and its destination to ensure it arrives as quickly as possible.

Our process is divided into two key parts: processing and shipping. The processing and production time for your order typically takes **2-7 business days**. During this time, your product is custom-made, printed with your design, and meticulously prepared for shipment. After this production phase is complete, your item is handed off to the shipping carrier. This clear separation of production and delivery time is our commitment to transparency, which is a key factor in building customer loyalty.

Shipping times can vary based on your location and the carrier, but you can generally expect your package to arrive within **3-23 business days** from the time it is shipped. Please note that the total delivery time is the sum of the processing time and the shipping time. In most cases, you can expect to receive your order within **5-30 days** from the date of purchase. While this may seem longer than some major retailers, we find that customers prioritize reliability and fair cost over ultra-fast delivery. As a recent McKinsey study shows, less than 10% of consumers prioritize speed over cost and reliability.

You will receive a confirmation email with a tracking number as soon as your order has been shipped, allowing you to follow its journey to your door. For any questions about your order's shipping status, please do not hesitate to contact our team.

Become a Reseller

Are you a retailer, online store, or an individual interested in bringing our unique line of gaming decor to your customers? We are actively looking for passionate partners who are ready to expand their product offerings and grow with us. By becoming a Gamer Decor reseller, you can offer our high-quality, in-demand products to your audience and benefit from our exclusive pricing and dedicated support.

Partnering with us allows you to expand your product reach without significant upfront costs. Instead of building your own global supply chain, you can leverage our network and knowledge, saving you money and allowing you to grow faster. A major benefit of working with resellers is the opportunity to diversify your customer base and tap into new markets. You can also leverage your deep understanding of your specific community to create compelling marketing campaigns that resonate directly with your audience, leading to more sales of our products.

We believe in building strong, mutually beneficial relationships with our resellers. By joining our program, you will gain access to our full product catalog, receive competitive wholesale pricing, and get dedicated support from our team to help you succeed. Whether you run a small online shop or a physical retail store, we have flexible options to meet your business needs.

To learn more about our reseller program and partnership benefits, please fill out the form on our contact page. We look forward to hearing from you and discussing how we can work together!

Advertising & Partnerships

Gamer Decor is always open to collaborating with fellow creators, websites, and brands in the gaming community. We are particularly interested in working with partners who can help us reach a wider audience of passionate gamers and creators. Whether you are an influencer, a blogger, a podcaster, or a media outlet, we believe a partnership can be a powerful tool for mutual growth and brand exposure.

Collaborating with us can provide you with a unique opportunity to promote a brand that resonates with your followers, while also gaining valuable exposure. We believe in creating transparent and fair partnerships that benefit everyone involved. We are interested in various collaboration models, including sponsored content, affiliate marketing, and other mutually beneficial arrangements. Affiliate marketing, for example, is a low-risk, high-reward model where you earn a commission for every sale you generate. This performance-based approach ensures that you are rewarded for your efforts without any upfront costs.

Our goal is to build long-term relationships that help both our businesses grow. We understand that authenticity is key in the gaming community, and we seek partners who genuinely value our products and mission. By working together, we can create content and promotions that feel natural and authentic to your audience, leading to higher engagement and a stronger connection to our brand.

To learn more about how we can work together to promote your brand and ours, please contact our team through our contact page.